Contact Us

How to Reach Us

For customer assurance, customers may contact hexclad about products, orders, shipping, returns, exchanges, payment, or privacy. Under this standard, our published customer-service schedule is Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles).

Contact Details

In practical terms, the support email is Support@hexclrth.shop, and the customer-service phone number is (901) 671-6596. In keeping with our published standards, the store's physical address is 2022 Chapman Hwy, Knoxville, Tennessee 37920, United States.

Order Changes and Returns

Under this standard, providing the order reference and issue details helps customer service respond accurately. For a straightforward customer experience, contact us before shipment for a cancellation request, while shipped orders follow the Refund Policy.

Merchant and Contact Details

Business name: hexclad
Brand/store name: hexclad
Email: Support@hexclrth.shop
Phone: (901) 671-6596
Physical and return address: 2022 Chapman Hwy, Knoxville, Tennessee 37920, United States
Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles)